10.17.07
Learned something today from a customer
Everyday I interacted with many customers. It is truly a privilege to have a chance to know them and serve them. Today I learned something important from a customer, Mr. John Murtaugh from
TWO BIRDS ANTIQUES
Here is a brief description of Two Birds Antiques
Angela Kier and husband John Murtaugh began Two Birds Antiques in 1997. The couple became fascinated with 18th Century English ceramics in 1989 after the purchase of a piece of 1770’s Wedgwood creamware. They created Two Birds Antiques not only as a business but also as a way to connect with other individuals who share a passion for ceramics, their philosophy is simple… Treat each customer as a friend (most end up that way) and stand behind each item with a guarantee. Two birds Antiques exhibit at shows across the USA. We do not have an open shop but are available by appointment to both buy and sell. Angela is a candidate member of the American Society of Appraisers- The international Society of Professional Valuers.
What struck a special cord in me is their business philosophy: Treat each customer as a friend (most end up that way) and stand behind each item with a guarantee. What a beautiful and heartfelt statement. John, thank you for giving us a chance to serve you.
